Workplace Violence Prevention for the Healthcare Workplace Compliance Training


This outline is specific to Cal/OSHA Title 8 section 3342 regulations effective 4/1/17.
The content can also be adapted for other states.


Health care workers are at high risk for Workplace Violence. Cal/OSHA Title 8 of  California Code of Regulations Section 3342, in effect April 1, 2017, makes comprehensive training on Workplace Violence Prevention mandatory for all employees in California healthcare workplaces. All healthcare employers must comply.

Key provisions of the proposed Cal/OSHA regulation include:
• Creating and maintaining a Workplace Violence Prevention Plan
• Identifying management with responsibility for administering
• Coordinating with other employers of employees at your site
• Identifying and evaluating safety and security risks
• Investigating violent incidents and correcting hazards
• Communicating with employees and others
• Reporting to Cal/OSHA and record keeping
• Program review

For employers with their own internal training team, WMC — in partnership with the experienced healthcare and employment attorneys at the leading law firm of Nossaman LLP provides a fully customized course which educates and empowers internal trainers to deliver the mandatory content to their workforce.

Nossaman LLP can also provide WMC clients with the legal services necessary for compliance including drafting the Workplace Violence Prevention Plan, at an additional cost.

Presentation Length: Full Day



(3-person presentation team includes one of the attorneys below)

Sean T. Kingston represents employers in class action and single-plaintiff employment litigation matters. Mr. Kingston also counsels clients on various employment issues, and provides strategic drafting of employee handbooks for various types of businesses including medical clinics. Mr. Kingston has experience in general business litigation and has litigated numerous shareholder claims, commercial disputes, third-party tort claims, breach of contract actions and insurance bad faith suits.

Carlo Coppo is a healthcare attorney and trial lawyer with 53 years of practice and expertise in the areas of healthcare litigation, the defense of lawsuits initiated by disciplined physicians against hospitals, hospital boards, medical executive committees, and members of peer review committees, representation of physicians and healthcare professionals before California licensing boards, and extensive experience as a Hearing Officer and advisor to governing boards in medical staff peer review judicial review proceedings.

David Balfour is a healthcare attorney whose primary area of practice is in defending physicians and other healthcare licensees in investigations and prosecutions by licensing boards. He also represents medical staffs and physicians engaged in the peer review process.

Kit Goldman and Memo Mendez of WTN are nationally acclaimed trainers, facilitators and experts on human and legal issues in the workplace, as well as professional actors. Their unique “edutainment” methodology harnesses the power of entertainment to educate on dozens of workplace topics, achieving unsurpassed levels of engagement and retention. They have appeared frequently as workplace experts in the media. Currently, Goldman and Mendez are collaborating with leading CA health care attorneys on programs for physicians and medical staff services on Cultural Competence, Physician Well Being, Addiction, Disruptive Behavior, Intervention and Peer Review.



• Educate trainers re: the requirements of the Cal/OSHA regulations
• Enlighten re: the importance of full compliance with the provisions
• Provide the necessary information, skills and tools for effective, compliant delivery of the mandatory training
• Maximize understanding, internalization and retention of the material through a highly interactive and experiential training format, including skill building exercises and practice
• Create the context for the increased safety and effective violence prevention in client workplaces


SAMPLE CONTENT (comprises all topics required by the regulations including but not limited to)

• Overview of the Workplace Violence Prevention Plan
• Recognizing the potential for violence
• Strategies for avoiding harm
• Reporting incidents
• Resources
• Specified training for employees whose responsibilities include violent incident response:
– Predicting factors
– The assault cycle
– Characteristics of aggressive and violent patients and victims
– Verbal and physical preventative maneuvers
– Strategies to prevent physical harm
– Restraining techniques
– Appropriate use of medications as safety restraints
• Activities employees are expected to perform under the Plan
• Hazard identification and evaluation procedures
• Personal and general safety measures
• Active shooter response
• Communicating concerns about Workplace Violence
• Definition of Workplace Violence
• The 4 types of violence